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Old 01-12-2010, 11:53 AM
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Leander Leander is offline
Community Manager
 
Join Date: Dec 2009
Posts: 1,734
Default Got problems & disputes with another user/support team member?

Got problems & disputes with another user/support team member? In this case, the following list is recommended.

PROBLEM WITH USERS

1) Send a PM (private message) to the other user. Be polite, explain your problem, do not insult the other user. Keep in mind that Shakes & Fidget is a game that should be fun for all users.

2) Contact a mod and explain the situation. The mod will help settle differences. Important: it is allowed to attack a user in the arena multiple times. Please note that we cannot prevent someone from attacking you several times as it is not against the rules.


PROBLEM WITH SUPPORT TEAM MEMBERS

Send a PM to the support team member you have problems with. Be polite and try to solve the problem. If the disputes remain contact his or her boss.

ORDER:

Support team member < admin < community manager

Be polite, don't flame, don't feed the trolls...enjoy the game!
__________________

Shakes & Fidget Community Manager
leander@playa-support.com


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Last edited by Bullbound; 08-06-2010 at 03:14 PM. Reason: stickied