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Old 11-04-2012, 10:03 AM
iTZKooPA iTZKooPA is offline
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Playa Games does not divulge when people are banned. Let's not forget that there are two sides to every story.

I do agree that there should be follow-up emails for when tickets are closed and a notification to accounts when they have been banned with the reason for the ban. Both to inform and educate. These suggestions to improve the Support system have been brought up to Playa, but it remains a non-critical goal.

Please keep the feedback on topic and not specific to any particular case.

PS: Nearly ever ticket receives a response in addition to the automated message.