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  #21  
Old 07-23-2016, 05:01 PM
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BMWGuinness BMWGuinness is offline
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Quote:
Originally Posted by Leander View Post
I understand both sides. It makes sense that the S&F community wants to know as much and as fast as possible but regardless of that we still have individual communities, different languages. The German forum is for Germans only, the French forum is for French players and the international forum is for a couple of countries without an official forum AND for English-speaking users as well.

I understand that bugs are annoying and you want them to be fixed as soon as possible but posting requests, bugs and other feedback in many forums does not help and it might upset local community managers because of language differences.

Everything the German support does, fixes and changes is sent to our internal email and is then posted in all other forums. Bugs and feedback are collected by local community managers and forwarded to Playa. It does not matter if you complain to me or to the German support. It won't change how fast bugs are fixed. The only difference is that support that is not responsible for your country might get upset because you don't talk to whom you should contact....in this case it is me.

Therefore, feel free to post suggestions, report bugs and post whatever you like but please do so in your local forum...and talk to the community manager who is responsible for you.

The Playa staffs talks to each other all week long, which ensures every feedback is forwarded to the person in charge.
If I can't help you no other Playa community manager can. We are a team, it does not matter if you report the same bug to your local community manager or others as well BUT it makes things more complicated as you don't accept internal structures and responsibilities.

Thanks for understanding.
That's fair, I posted this bug report in the US Forum and in the German Forum at the same time, 8 weeks ago.

I can't post in the German Forum anymore and I'm torn on this.

That being said, when can we expect a bug fix?

Last edited by BMWGuinness; 07-23-2016 at 10:52 PM.
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  #22  
Old 07-24-2016, 11:39 AM
Arturu Arturu is offline
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On the bright side there was so much fuss around the pet that they will probably fix it for the next event.

So in a way you've completed your mission BMWGuinness
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  #23  
Old 08-19-2016, 08:14 AM
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BMWGuinness BMWGuinness is offline
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Originally Posted by BMWGuinness View Post
17 Armoruck Earth Mage Rare Plains of Oz’Korr Gold Event

http://shakes-and-fidget.mmofanmag.c...h-pets?lang=en

I tried Plains of Oz'Korr 19 times this weekend. 10 during the day, 9 during the night. I received 0 eggs, 1 fruit and 2 items. I made sure each quest did not already have an item reward.

Based on this, I'm reporting this as a bug. Please pass this on to the Developers.

Thank you
Almost 3 months later, we'll see tomorrow if its been fixed.
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  #24  
Old 08-19-2016, 02:40 PM
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Three is a magic number~
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  #25  
Old 08-19-2016, 04:36 PM
Zorago Zorago is offline
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Armoruck ist still bugged!
You will receive the egg of Liphant in the Plains of Oz'Korr instead of the Armoruck egg.

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  #26  
Old 08-19-2016, 04:53 PM
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Come on guys how many times before you fix Armoruck :P

August Fools', anyone?
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Last edited by Tilithia; 08-19-2016 at 08:49 PM.
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  #27  
Old 08-20-2016, 06:27 AM
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Leander Leander is offline
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The coder fixed the bug that prevented people from finding Armoruck, but made a mistake. Now you find



instead of



The issue has already been forwarded. Make sure to find the pet if you already unlocked it. Sorry for the inconvenience, I know it is embarrassing but maybe not that bad as the 1st of April pet can be acquired now and Armoruck will be available during the next gold event. The issue will be fixed until then.
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Last edited by Leander; 08-20-2016 at 06:29 AM.
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  #28  
Old 08-20-2016, 07:30 AM
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bobo baggins bobo baggins is offline
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Quote:
Originally Posted by Leander View Post
The coder fixed the bug that prevented people from finding Armoruck, but made a mistake. Now you find



instead of



The issue has already been forwarded. Make sure to find the pet if you already unlocked it. Sorry for the inconvenience, I know it is embarrassing but maybe not that bad as the 1st of April pet can be acquired now and Armoruck will be available during the next gold event. The issue will be fixed until then.
Yeah it is embarrBssing to say the least since this has been an issue for what 3+ months. but yeah better to have a chance at a pet that it only open to get 1 day a year then no pet at all.
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  #29  
Old 08-20-2016, 07:37 AM
rvm1975 rvm1975 is offline
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Quote:
Originally Posted by bobo baggins View Post
Yeah it is embarrBssing to say the least since this has been an issue for what 3+ months. but yeah better to have a chance at a pet that it only open to get 1 day a year then no pet at all.
that coder has been bribed by archer players
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  #30  
Old 08-20-2016, 09:31 AM
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bobo baggins bobo baggins is offline
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Quote:
Originally Posted by rvm1975 View Post
that coder has been bribed by archer players
what sucks is the one scout I have doesn't have the pet open and wont for awhile other 2 I got it today but they r both warriors. go figure.
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