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Old 04-23-2011, 09:04 PM
iTZKooPA iTZKooPA is offline
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Default *RESOLVED* PlaySpan/Ultimate Gamer Cards not confirming sales/delivering

It appears that PlaySpan aka Ultimate Game Cards are having an issue with the redemption of the cards. Numerous members are reporting that the cards are being "charged" but no transaction is being recorded nor delivered.

Playa Games is looking in to the issue.
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Old 04-25-2011, 12:56 PM
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Numerous players have reported that PlaySpan has made good on the transactions after contacting the company's support line. You can do so here.

Be as detailed as possible.
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Old 04-28-2011, 01:47 PM
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The issue is reportedly resolved. Those of you still waiting for should see that you have UGC points in your account to spend (on ). Unfortunately, the discount cannot be applied when refunding points to accounts.

Thanks for your patience and sorry for the inconvenience.
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