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  #1  
Old 01-29-2016, 05:44 AM
Samaquatic Samaquatic is offline
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Angry Deleted items

Please, can someone help me with this? My friend, also playing this game, was doing quite well, but his items disappeared several times. I don't know why it's happening, but I won't let it go. I thought like maybe it's because of his tablet, I am not sure. I've also written on our SFGames forum, but no one there responded. What should I do?
  #2  
Old 01-29-2016, 07:19 AM
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Leander Leander is offline
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Sorry to hear. He might have sold them accidentally. Unfortunately, sold items cannot be restored.
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  #3  
Old 01-31-2016, 02:50 AM
Samaquatic Samaquatic is offline
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That's not very pleasant to hear. The thing is that it happened to him twice more since the first one. He was playing as always then logged off and after some time he logged back on. His items were nowhere to be seen. Is it a bug or did my friend do something as he shouldn't?
  #4  
Old 01-31-2016, 11:32 AM
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bobo baggins bobo baggins is offline
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it is possible he was hacked he needs to change his password. hopefully that will fix the problem. if not then I would have to say he just might be selling his gear by mistake.
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  #5  
Old 02-17-2016, 03:08 AM
Samaquatic Samaquatic is offline
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Angry

It happened again! My friend changed password two times and his items are gone again! I don't think he was hacked. It's just some kind of bug! Can someone please do something with it?
  #6  
Old 02-17-2016, 01:43 PM
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bobo baggins bobo baggins is offline
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Not much that can be done either someone is getting on his toon or he is selling the items himself by mistake. he can put in ticket to support so they can check if he is being hacked but if he isn't then he needs to be more careful .
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  #7  
Old 02-18-2016, 08:38 AM
BMWGuinness BMWGuinness is offline
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The only time my items disappear like that are when I'm drinking the previous evening
  #8  
Old 02-19-2016, 10:04 AM
Samaquatic Samaquatic is offline
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How can he/I write directly to support?
  #9  
Old 02-19-2016, 02:45 PM
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bobo baggins bobo baggins is offline
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click the "?" in game then click support.
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  #10  
Old 02-20-2016, 07:22 AM
Samaquatic Samaquatic is offline
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Thanks a milion!
 

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