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  #1  
Old 10-08-2013, 07:18 AM
jlederma jlederma is offline
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Default Overthrow inactive guild leader bug

The guild leader for s1 Daywasters is inactive, the button to overthrow them is lit. When an officer clicks on it they are asked to confirm their decision. If they click ok they are taken to the "Found a new guild" screen and no change occurs in the existing guild at all. We would like to change leaders so it would be nice if this feature was repaired.

edited to add technical info:
I used windows 7 with firefox 24.0 and windows 7 with ie 10. same error on both.

Last edited by jlederma; 10-08-2013 at 11:58 AM.
  #2  
Old 10-08-2013, 11:19 AM
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bobo baggins bobo baggins is offline
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Have you tried contacting support they might have to do that manually if they can. Also which os or os's have been used along with browsers.
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  #3  
Old 10-08-2013, 12:09 PM
jlederma jlederma is offline
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I modified my original post to include my technical info. Tried emailing support@sfgame.us but it just bounces back. Did the address change?
  #4  
Old 10-08-2013, 03:18 PM
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bobo baggins bobo baggins is offline
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Quote:
Originally Posted by jlederma View Post
I modified my original post to include my technical info. Tried emailing support@sfgame.us but it just bounces back. Did the address change?

Use the support link IG and put what is going on there it will get to them
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  #5  
Old 10-09-2013, 04:43 PM
iTZKooPA iTZKooPA is offline
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The feature is no longer active, so it's not a bug. Playa will hopefully update it to alert players what to do if they need to remove an inactive GM (create a Support ticket) in the near future.

Yes, that address is no longer active. The best option is to use the in-game Support button. You can email me directly via patrick_AT_playa-support_DOT_com.

Sorry, I have to write it that way to combat potential spam bots.
  #6  
Old 10-09-2013, 09:06 PM
spiny norman spiny norman is offline
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It's not a bug: they broke it on purpose? That's the official party line?

  #7  
Old 10-10-2013, 05:51 AM
Ragorth the Vengeful Ragorth the Vengeful is offline
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Some time back - may be August or early September a bug was reported, that after server restart (from internal server version upgrade) by rule active guild leaders could get kicked under not clearly statet conditions (in our guild with daily active there was no chance, but with > 24h hours but less 14 days it was succesful).
The result of this bug - some deleted and some "stolen" guilds.
Reaction to this bug quite timely was disabling the kick feature - so intended a temporary feature

With server restarts there is currently a missing officially stated rule - how it is determined if a claim is valid for manual support actions ? - 13 days 23 hours 59 min and 59 sec is long but not too long.
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PlayerId > 50K on the main server
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Guild build up for a bunch of nonshroomers Top 200 -> Top 5 without mergers and without using the name of old times

Leaving based on activity decline

Officer in the Top 1 guild and sort of co-leader for > 1.5 years
> Lvl 300 10/30/12 as 17th player (stopping financing)
> 17/5xK is either a sign for a superior player or the warning sign for the deaths of many before

> 11/23/13 retiring as guild officer
  #8  
Old 10-10-2013, 08:38 AM
jlederma jlederma is offline
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so I sent a message to patrick_AT_playa-games_DOT_com after fixing the address, and it bounced back. Is there a better address or is the best thing really to just use the support link in game?
  #9  
Old 10-10-2013, 08:54 AM
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Use the in game support button which Itzkoopa said earlier as it is the easiest way to get it taken care of.
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  #10  
Old 10-10-2013, 04:46 PM
iTZKooPA iTZKooPA is offline
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Quote:
Originally Posted by spiny norman View Post
It's not a bug: they broke it on purpose? That's the official party line?

There was a bug which lead Playa to break it on purpose, as noted above.

The correct email is patrick_AT_playa-support_DOT_com. Fixed above. Sorry for the mistake.
 

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