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Old 02-06-2017, 11:57 AM
Moony Moony is offline
Truffle Shuffler
Join Date: Feb 2017
Posts: 1
Default No interactions when tab is changed

1.Description of the bug. What did you do before the bug appeared?
I load the website in a tab, then change to a different tab and move back. Everything on the S&F website will not react on me attempting to interact with it. I have seen the website react in the same way twice when I had a program auto-fullscreen, but I can't reproduce this variant. Going on a different tab does always result in S&F not reacting anymore though unless I reload the website.

2.When did the bug appear, meaning time and date?
I am having this issue since around christmas. I haven't written down since when exactly.

3.Can you reproduce the bug?
I have it every single day, every time I open the website. The moment I go on a different tab, I will no longer be able to do anything without reloading the website.

4.Have you made a screenshot (Print Screen)?
Interaction possible (notice that "Magic Shop" is highlighted)

Go to different tab

Return to S&F, interaction not possible (no highlight anywhere)

5.Browser details. Include the browser type and version (for example: Mozilla 5.2.8); The version of Adobe Flashplayer (click); System details; Internet connectivity and activity; and anything else you feel pertinent to the problem.
Mozilla Firefox 49.0.2
Adobe Flashplayer 24,0,0,194
Windows 8.1 64-bit
I played the game with three different kinds of internet since the bug happened: via LAN at my residential home, via WIFI in university and via WIFI in the Hostel I am now staying at. All with the same result.
I usually have at least one other tab open which is almost always Youtube. Occassionally, I also have open: Hotmail, Facebook, TV Tropes, random News Websites. The bug happens, no matter on which tab I go. It also happens if S&F is the only website and I simply open a new empty tab.

6.Your In-game name and the server on which the bug appeared.
I have it with both of my accounts, "Lynegin Yunidock" on Server 10 and Server 14.
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Old 02-06-2017, 10:04 PM
MedusasSnakes's Avatar
MedusasSnakes MedusasSnakes is offline
Join Date: Feb 2013
Location: New York City
Posts: 793

Hi, Moony.

I believe Leander said he was having issues since the last update with the FireFox browser.

Could you try a different browser (I use the Chrome browser because a few updates ago, I had issues using the FF browser not working properly with the game.)

I know this isn't a fix, but just to test if it's the FireFox browser, maybe try to use Chrome, IE, or another browser and see if the bug happens there.
Women are angels, and when someone breaks our wings, we continue to fly ... ON A BROOMSTICK ... because we are flexible like that.

Behind every crazy woman is a man who made her that way! *AMEN!*
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Old 02-07-2017, 04:03 PM
Leander's Avatar
Leander Leander is offline
Community Manager
Join Date: Dec 2009
Posts: 1,542

Why do you have the Flash information open? It is only displayed if you right-click the Flash game.

Does restarting Windows help?
Refreshing the browser?
If nothing helps, please delete your Flash cache to see if it fixes your problem.

Shakes & Fidget Community Manager

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