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  #1  
Old 08-08-2011, 08:49 AM
JohnnyCash JohnnyCash is offline
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Default Mushroom transaction question through paysafe.

Good evening.
I recently attempted purchasing 125 mushrooms at the price of 10Euros. At first, the transaction was pending, so I waited.
2 hours later (Say around now), I have not recieved the said mushrooms, YET, my payement info claims I have given 0.00 Euros to Playa Games (I assume this means the transaction is complete)
Bear in mind I live in Greece, and my character is of the same name (if this info is of any use, e.g there is a problem with greek paysafe.)

tl;dr : Where are my mushrooms? : |

All the best for any help,
JohnnyCash
  #2  
Old 08-08-2011, 08:57 AM
iTZKooPA iTZKooPA is offline
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Transactions can take up to a day to fully process. If you haven't received your in 24 hours, please contact the support line for your region. I'd wager you're on the Greek servers, given the details.
The Following User Says Thank You to iTZKooPA For This Useful Post:
JohnnyCash (08-08-2011)
  #3  
Old 08-08-2011, 09:01 AM
JohnnyCash JohnnyCash is offline
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Matter of fact is, I am actually on an american server (sfgame.us). I don't think this would affect a paysafe deposit, but I pointed out my residence nonetheless just to play safe.
Again, thanks, duly noted. If nothing happens in 24 hours, I will re-contact. But otherwise, thanks! : )
  #4  
Old 08-08-2011, 10:19 AM
Bullbound Bullbound is offline
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The fact that you have "given 0.00 Euros" would indicate that the transaction did not go through nor that you paid for American mushrooms. All of the transactions for the US server are completed in $US, and if Playa Games hasn't received any money they won't award the mushrooms.

Wait a bit of time to see if that changed, because sometimes the payment systems drag their feet to credit Playa Games. Once they do, the purchase should go through at about the same speed if not faster.
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  #5  
Old 08-08-2011, 03:11 PM
JohnnyCash JohnnyCash is offline
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Quote:
All of the transactions for the US server are completed in $US
Why does it show me the price of an amount of shrooms in euros then?
Also, no further updates on the shrooms, still not there.
  #6  
Old 08-08-2011, 04:01 PM
Bullbound Bullbound is offline
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That was supposed to have been corrected some time ago. Thanks for pointing out that the bug is back. Euros and $US are not the same monetary unit. iTZKooPA, time to revisit the fix!
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